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last updated: 6/14/2013

Discovery and Research Services


The Discovery and Research Services (DRS) department - formerly Digital User Experience (DUX) - sets strategic priorities for the unified web presence of the IU Bloomington Libraries and related online services. We proactively seek opportunities to collaboratively deliver transformative experiences that facilitate discovery and strengthen scholarship at Indiana University.


We strive to exceed expectations for internal and external constituencies as we develop, design, deliver, and support innovative services, systems, and tools. We embrace a user-centered approach, identifying and anticipating user needs through data analysis, usability testing, and assessment. We subscribe to a philosophy of continuous improvement achieved through an iterative design process to selectively implement existing and emerging technologies.


In partnership with library and campus units, DRS works to enhance enduser success and to fulfill our shared mission to support the teaching, learning and research of the University community.




In conjunction with our mission, we will use these guiding principles to strategically prioritize projects:


Dynamic  (data, services)  |  Experimental  (pioneering, innovative)  |   Collaborative   |  Transparent (seamless, open) | Impact



For interesting information, current awareness, and useful links, read the DUX Blog!

last updated: 6/14/2013