Email Notification F.A.Q. (Circulation/ Security Department)

1. Why would I elect to receive e-mail notification?  Because you will receive your circulation notices much faster than through paper mail.  Another plus is that as long as you have access to your e-mail, you have access to your circulation notices.  Even if you are away from campus you will still have timely access to your circulation notices!

 

2. Are there any other “perks” in having e-mail notification? 
Yes!  We offer courtesy notices to those customers who elect to have e-mail delivery of their circulation notices.  Courtesy notices are sent before an item becomes due, to remind the customer to renew or return the item before incurring overdue fines!

 

3. What is the format of the e-mail notices? 
The format will be the same as the printed notices you presently receive.  For example, just as we currently send one printed overdue notice on a given day, which lists all the items that became overdue on that day, you would receive one e-mail overdue notice listing all of the overdue items for that day.

 

4. What are my responsibilities if I elect to have e-mail notification? 
They are the same as if you were to continue to have paper notification.  You must read and respond to your notification in a timely manner.  Just as you are required to open and read your paper notification in order to be a responsible library user, you must likewise read and respond to your e-notification.  Failure to read and respond to your official library notification, paper or e-mail, does not absolve you of your borrower responsibilities.  

 

5. Can I get both paper and e-notification? 
No, where it is possible for us to send e-notification, we will not also send paper notification to users who elect to use the e-notification option.

 

6. Why can’t I get both? 
The libraries have taken this position in order to save the costs associated with printing, folding, stuffing, and mailing paper notification.  This way it is a win-win situation.  You get notification faster, plus the ability to receive courtesy notices…and we save resources that we can invest in improving other services!

 

7. Can I use any e-mail address I want? 
Yes - however, if you are faculty, staff, or a student you must use your official IU e-mail address (anybody@indiana.edu or anybody@iuk.edu), etc.

 

8. I am a faculty member, staff member, or student - what if I would rather have my mail go to my “hotmail” account? 
This is possible.  University Information Technology Services has made provision for users to forward their “official IU e-mail address” to another e-mail account of their choosing.

 

9. How do I do this? 
All campuses except IPFW, use one of the two URLs below to effect a forwarding order:

https://iuaccts.ucs.indiana.edu/cgi-bin/par/

https://iupui-accts.iupui.edu/common/forward.html

Faculty, staff, and students on the IPFW campus should use the URL below to effect a forwarding order:

http://webmail.students.ipfw.edu/

 

10. What if I forget to un-forward my e-mail when my situation changes? 
Just as it is your responsibility to keep the Faculty Records, Human Resources Management, and/or the Registrar informed of your correct campus and federal mail addresses, you are responsible for the effective and timely management of your e-mail address and the UITS forwarding functionality.

 

11. Can I have my proxy’s or my secretaries e-mail address put in my record so they can manage my library correspondence? 
No, this should be accomplished through the UITS forwarding utility.

 

12. If I give you my e-mail address will you use it for other purposes or supply it to other people? 
No, we are requesting your e-mail address for the delivery of circulation notices.  Its use will be limited to official library business and it will not be provided to anyone for use beyond this stated purpose. 

 

13. I still have questions, what should I do? 
Speak to a staff member at the circulation desk.  If we haven’t anticipated a particular situation or question...we will get back to you.  We will refine our services as we encounter new questions or challenges.

 

14. You have convinced me…what do I need to do? 
Please fill out the the Email Notices form