Libraries
 

C204: Business Communication

Instructor: Judy Steiner-Williams

 

Business/SPEA Information Commons
Monday-Thursday: 7:30 a.m. to Midnight
Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 10:00 a.m. to 5:00 p.m.
Sunday: 11:00 a.m. to Midnight

 

 

Need Research or Library Help?
Call: 812.855.1957
E-mail: Melanie Groth: mgroth@indiana.edu
or Christina Sheley: cmwilkin@indiana.edu

Chat: Enter a question in the chat box for immediate help:

 

 


 

Searching for articles

 

ABI Inform Complete

This is a business article database with more than 1,920 publications available in full text. Find articles on retail operations, business trends,  and e-commerce.

To find a good article, come up with a list of likely search terms and then try putting them together in different combinations. Use an and in between your words. Video
(see a sample search for an article in ABI/Inform)

 

 

 


 

Document Writing Exercises

 

 


 

Individual Case Analysis (ICA)

 

Researching Target:

MarketLine Advantage
A collection of company, industry, financial, product and country information, research and data extending over all major marketplaces and industries.

 

Find analyst reports for Target and their competitors

Video
(see how to find a company report in MarketLine)
ThomsonONE
ThomsonONE provides a collection of company information, reports, and financial statements for more than 70,000 public and private businesses worldwide. This resource is only available using Internet Explorer.

 

Find company data and analyst reports about Target and their competitors. 

Video
(see how to find Target and an analyst report in ThomsonONE)
RDS Business Reference Suite
RDS Business Reference Suite provides the full-text of trade and industry publications, regional, national, and international newspapers, business dailies, and management journals.

 

Search for articles about Target, their competitors and their promotions, brands, etc.

Video
(see how to search for articles in RDS)

 

 


 

 

Researching Online Commerce:

 

ClickZ   Online marketing news

comScore   Look under the "Insights" tab for articles.

eMarketer   Provides daily news on e-business.

Interactive Advertising Bureau (IAB)   Research on online advertising.

Think with Google   Digital media and marketing reports and insights.

United States Census E-Stats  Metrics on the digital economy.

 

Mintel Reports

Mintel Reports provides maket research for different product lines and demographic groups.NOTE: You will need to create an account (username and password) the first time you use this resource. Use in indiana.edu email address.

Be sure to look for a report called "Online and Mobile Shopping." Many of the other reports include information about online business operations and social media usage.

Video
(see how to find a market research report in Mintel)

MarketLine
MarketLine is a source for market intelligence and includes reports on consumer goods and industry reports .

Find a report titled "Online Retail in the United States".

Video
(see how to find a report in MarketLine)

Standard & Poor's NetAdvantage

Provides full-text access to a variety of corporate and industry resources produced by Standard & Poors, including their Industry Surveys.  

Find the Industry Survey: "Retailing: General" that includes data about e-commerce. Another Industry Survey with online retail inforamtion is "Computers: Consumer Services and the Internet" 

Video
(see how to find an industry survey in S & P NetAdvantage)

 

 

 


 

 

Citation Guide & Image Database:

AP Images

An electronic library containing the AP's current photos and a selection of pictures from their 50
million image print and negative library. Find images to illustrate your presentations!

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MLA Citation Guide and see also our very own Business/SPEA Citation Guide

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